Warranty information and manuals

3-Year Product Guarantee

If your earbuds become defective due to faulty materials or workmanship within a period of 3 years from the date of purchase, we guarantee to replace a defective unit or replace the whole earbuds sets. You cover the shipping costs to us, and we cover the shipping costs of sending the replacement to you.

The 3-Year Product Guarantee is subject to the following conditions:

The device has not been misused, abused, neglected, altered, modified or repaired by anyone.
The device has not sustained damage through foreign objects or accidents.
You must show proof of purchase in a valid form that displays the date and place of purchase.

1-Year Lost Guarantee

If you lose one of your earbuds or the charging box within one year from the date of purchase, you will get the missing part replaced for free. This guarantee is valid one time for a purchase.

In case of more than one component is missing (ex: both earbuds), you will receive one item for free. You can purchase other missing pieces individually from our website.

P/s: We don't overcharge individual components. If you buy earbuds and a charging box individually from our website, they cost the same as you buy one complete product.

TinyS INSTRUCTIONS

Switch on:

Pick the earphones from the charging box, and they will automatically turn on and automatically connect to the connected wireless device; or press the outer surface for about 2 seconds. The blue indicator lights flash and the earphones are switched on.

Switch off:

Place the earphones in the charging box, close the box, and they will automatically turn off. Alternatively, press the earbud’s outer surface for about 5 seconds.

FIRST CONNECTION

Pick up the earbuds from the charging box, and they will pair automatically with each other.
Turn on the Bluetooth connection of your device (phone, PC, etc). You should find “JOY TinyS” and you can connect the earbuds with your device.

AUTOMATIC CONNECTION

When earphones are turned on after the first successful connection, they will automatically connect to the last paired phone by default.

CONTROLS

To answer/reject/end calls:

Double click for answer or end a call
Long touch to reject a call

Music playback control

Play/pause: double-click
Volume control: double click and keep your finger on the bud’s outer surfaced
Previous song: Long touch 1 sec on left earbud then remove your finger
Next song: Long touch 1 sec on right earbud then remove your finger

Other

Siri and Google assistant: click 3 times left or right earbud’s outer surface
Game mode: Quick click 4 times for game mode. With game mode you will get best performance in connectivity and calls. Please note, in gaming mode, the batteries need charging more often.
Reset: Put two earphones onto the box and the white lights are on. When 'both white lights are on', you can long touch 5 secs till the lights quickly flashes 5 times, which indicates the reset is done.

CHARGING INSTRUCTIONS

Charging box
- One out of four lights indicates a need to recharge.
- Full four lights on the charging box indicate a full battery.
Earbuds
- If you have the earbuds on, you will hear thrice “Low battery” (approximately
when the battery has five, three, and one minute left)

- In most devices, you can see the low battery status in the Blutooth settings.

STREET® INSTRUCTION