Street Instructions
How to connect Bluetooth and pair to a device?
Take the earbuds out of the charging case and they will automatically pair with each other. Then you can open Bluetooth e.g. on your mobile phone and search for 'JOY Street' to connect.
Reconnecting: Take out the earbuds from the charging case, they will automatically reconnect with the latest devices.
Reconnecting: Take out the earbuds from the charging case, they will automatically reconnect with the latest devices.
How to turn the earbuds on/off?
Power on: Take the earbuds out of the charging case or touch and hold for 5 seconds.
Power off:
- Place the earbuds back to the charging case.
- The earbuds automatically turn off when: 3 minutes have passed without pairing/connection.
- Touch and hold for 5 seconds to turn off the earbuds.
Power off:
- Place the earbuds back to the charging case.
- The earbuds automatically turn off when: 3 minutes have passed without pairing/connection.
- Touch and hold for 5 seconds to turn off the earbuds.
How to control music?
⏯️ PLAY/PAUSE: Tap once
Next song: Touch and hold the left earbud for 2 seconds and release (you will hear a prompt sound)
To the beginning of the song: Touch and hold the right earbud for 2 seconds and release (you will hear a prompt sound)
Previous song: Touch and hold the right earbud for 2 seconds and release. Touch and hold again for 2 seconds and release.
Volume up: Double-tap the right earbud
Volume down: Double-tap the left earbud
Next song: Touch and hold the left earbud for 2 seconds and release (you will hear a prompt sound)
To the beginning of the song: Touch and hold the right earbud for 2 seconds and release (you will hear a prompt sound)
Previous song: Touch and hold the right earbud for 2 seconds and release. Touch and hold again for 2 seconds and release.
Volume up: Double-tap the right earbud
Volume down: Double-tap the left earbud
How to control phone calls?
Answer/end a call: Tap the earbud once to answer/end a call
To decline a call: Touch and hold the left or right earbud
Call the previous number again: tap the earbud 4 times
The earbuds play the ringtone of an incoming call, and the volume synchronization is enabled during the call.
To decline a call: Touch and hold the left or right earbud
Call the previous number again: tap the earbud 4 times
The earbuds play the ringtone of an incoming call, and the volume synchronization is enabled during the call.
Earbuds LED definitions
Power on: The red and blue lights flash alternately during power on
After successful pairing: One of the earbuds flashes red and blue alternately, and the LED light of the other earbud turns off.
When connected and in operation, the LED lights of the earbuds do not light up.
Power off: The LED light of the two earbuds will flash 3 times, after which the LED light will turn off
Charging: The red LED lights up. After fully charged, the LED light will flash for 10 seconds and turn off.
After successful pairing: One of the earbuds flashes red and blue alternately, and the LED light of the other earbud turns off.
When connected and in operation, the LED lights of the earbuds do not light up.
Power off: The LED light of the two earbuds will flash 3 times, after which the LED light will turn off
Charging: The red LED lights up. After fully charged, the LED light will flash for 10 seconds and turn off.
Charging case LED definitions
When putting the earbuds back into the charging case: The charging case LED will flash blue and the blue LED will turn off when the earbuds are fully charged.
When charging the case: the LED light flashes and the LED light turns off after full charging.
When charging the case: the LED light flashes and the LED light turns off after full charging.
Other
Automatic power off: When the earbuds can't connect to a device for 3 minutes.
Low battery charge: The earbuds turn off automatically when the low battery notification has been received three times.
Low battery charge: The earbuds turn off automatically when the low battery notification has been received three times.
Satisfaction guarantee
You can try and test the product freely for 30 days and if you are not satisfied, you can send it back!
However, before returning the product, we recommend that you try to make sure that you have:
- Placed the earbuds correctly in your ears,
- Chosen eartips that suit you,
- Reset the earbuds according to the instructions.
If you still want to return the earbuds, please contact us via email info@joyearbuds.com and we will give you the instructions for return.
The customer is responsible for the shipping costs of returns.
Product warranty
Our products have a 3-year product warranty, which means if the earbuds are damaged within 3 years from the date of purchase, we will send you a new one to replace the defective one.
The product warranty does not cover self-inflicted damage, such as damage caused by a drop or washing machine.
